Please Read before purchasing
- This place is managed with no company behind just JuanBer and Silvia. In some cases the shipments may be delayed a little but usually we are in time. We appreciate your patience and undertsanding!
- It takes between 2-7 days to processing your purchase.
- All the prints and paintings are carefully packed on cardboard box, tube or envelope depending on the size.
- All the prints and paintings are Shipped with signed special delivery in Spain and all international orders are sent via signed airmail.
- The delivery times given are estimates only, between 2 and 6 weeks is usual for the international shipping.
- We will post the delivery to the address you provide us, so please doublecheck your email to ensure the adress is the right one.
- We take no responsability for deliveries made to incorrect or incomplete adresses provided by costumers.
- We take no responsibility for lost, damaged or stolen goods once your order is shipped, we will investigate your specific situation and ensure we work towards an appropiate solution with the shipping provider.
- We accept order cancellations requested within 24 hours of purchase. So please choose carefully, we do not accept returns if you change your mind.
- When purchasing you are agreeing to our shipping method and shipping times, and you accept that we are not responsible for any delays caused after the package has already been shipped.
- please remember to be careful when unpacking your order. We are not responsible for damage occurring during the unpacking of the package.
- If your delivery address is not within the European Union, you may be subject to import duties and taxes and some delays, that could be up to 20 labor days. The taxes are levied once the shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country. Please contact your local customs office for further information.
Por favor lee antes de comprar
- Este sitio está mantenido y administrado por Silvia Pomar y JuanBer Krings, no somos una empresa, agradecemos vuestra comprensión y paciencia.
- Tardamos entre 2 y 7 dias en preparar y enviar tu pedido.
- Todos los Prints y pinturas originales se empaquetan cuidadosamente en caja, tubo o sobre de cartón dependiendo del tamaño.
- Los tiempos de entrega son estimados, entre 2 y 6 semanas es lo normal para envios internacionales y 15 dias para nacionales.
- Enviaremos tu pedido a la dirección que nos facilites, por favor asegurate de que la escribes correctamente.
- No nos hacemos responsables por envios hechos a direccione incorrectas o incompletas facilitadas por el cliente.
- No nos hacemos responsables por extravio o daños o robo una vez tu pedido ha sido enviado, intentaremos averiguar lo sucedido con tu envio e intentaremos encontrar una solución con el proveedor de servicios de envios.
- Aceptamos cancelación de pedidos dentro de las primeras 24 horas de tu compra, por favor escoge cuidadosamente, no aceptamos devoluciones si cambias de opinion.
- Al comprar estás de acuerdo con nuestra forma de envio, los tiempos de entrega estimados y aceptas que no somos responsables de cualquier retraso sufrido despues del envio.
- Por favor se cuidadoso al abrir el envio, no nos haremos responsables de los daños sufridos por mala manipulación.